We hope your transition has been smooth thus far. On this page you will find information about:
|Online Banking||New Statements||Mobile Deposit|
|Mobile Banking||Combined Statements||No-Envelope ATMs|
|Text Banking||e-Statements||24-Hour Phone Line|
On Mother's Day weekend, we will be completing our final system migration. Here are a few things you should know:
The MBank Online Banking and Bill Pay Service will no longer be available as of 9:00 AM on Friday, May 12TH.
All Riverview Branches will be CLOSED on Saturday, May 13th for system maintenance.
NEW DEBIT CARDS - EXISTING USERS
Your new Riverview Debit MasterCard® should arrive during the second week of May. When you receive your new debit card, you're welcome to activate it anytime.
You can start using your Debit MasterCard on Monday, May 15th.
Your MBank debit card will deactivate on Tuesday, May 16th.
Don't forget... Starting Monday, May 15th, be sure to update your recurring auto-payments to your new debit card, such as Amazon's 1-Click®, your Starbucks app and Netflix account, or paying your natural gas or electric bills.
Beginning Monday, May 15th, you can access your accounts through Riverview's Online Banking. If you currently use the MBank Online Banking system, you will continue using your existing Login ID.
To Login to your NEW Riverview Online Banking, Click here
Online Banking - Starting May 15th
Enjoy access to your accounts, anywhere, anytime with
Riverview's Online Banking.
Mobile Banking - Starting May 15th
With Mobile Banking, you can access your accounts on the go from any mobile device.
Riverview Mobile Banking is free to our customers, but usage charges may apply, so check with your mobile provider.
To get Mobile Banking, you must first enroll in Online Banking.
| ||Download the Riverview Mobile App Today!|
Bill Pay - Starting May 15th
With Riverview's Free Online Bill Pay, there is no more writing monthly checks, stuffing envelopes, and buying stamps. You can pay all of your bills online.
All of your payees and recurring payments will carry over to the Riverview System. However, your online Bill Pay history will not. You will be able to see Bill Pay history for the last 13 months within Online Banking. If you want to archive your Bill Payment history, please download/export it before Friday, May 12th .
PAYMENT DATE CHANGE: Instead of selecting the date you want the payment to arrive at your payee, you will now select the date you want the funds debited from your account. If you want the funds to come out on the first of the month, you can anticipate an electronic payment will arrive 2 business days later. If the payment will be sent by check, the payment should arrive within 5 business days.
This WILL affect recurring payments. Your recurring payment dates will automatically be set 2-5 business days earlier to ensure prompt delivery. Please review your recurring payment dates after Monday, May 15th to ensure accuracy.
CHECK IMAGES: Images of any paper checks produced by the Bill Pay service are available within Bill Pay. These images will not be included with your regular bank statement. Your Bill Pay transactions will also be itemized within Online Banking.
To access the Full Site version of our bill pay site, please follow the steps below.
Your next statement will look quite a bit different than your previous statements. We've taken a lot of time to ensure our statements are easy to read and provide you with all of the important information you need about your accounts.
In addition, we will include inserts with upcoming events, important notices, and special offers.
If you have any questions about your statements, please call Client Services at 800-822-2076.
Combine Them! Get all of your Deposit Statements sent to you in one envelope. Stop by your local branch today and ask us to combine your statements. It's Quick • It's Simple • It Saves Paper!
Go Green Get Your Statement Faster Increase your Account Security
Mobile Deposits - Starting May 15 th
Deposit Checks Anytime, Anywhere.Can't Make it to a branch or ATM? Deposit your check with the Riverview Mobile Banking App. With a snap of a picture, you are able to deposit checks directly into your eligible account suing your smartphone or tablet.
No-Envelope ATMs* - Starting May 15 th
Deposit up to 10 checks and 30 bills at a time. No more feeding the ATM envelopes or deposit slips. Just make sure your checks and cash are flattened out and feed them in all at once.
Please Note: You have free access to your accounts at Riverview and MoneyPass® ATMs. You can only make deposits at Riverview ATMs.
*Not Available at all locations.
Bank by phone anytime you want!Our 24-Hour Phone Line puts you in touch with your accounts anytime, day or night, so you can get your banking done when it's convenient for you.
To use our 24-Hour Phone Line for the first time, have your account number and the last four digits of your social security number ready.
Have questions for MBank/Merchants Bancorp?
PO Box 2407
Lake Oswego, OR 97035