Call Client Services:
Bill Pay Questions:
Lost or Stolen Card:
We want to hear from you
Client Services Phone Numbers
- Lost/Stolen ATM/Debit Card: 800-383-8000
- Card Activation for ATM/Debit Card: 800-717-4923
- Automated Phone Line: 888-834-6561
- Bill Pay Questions: 888-689-0906
- Client Services: 800-822-2076
Client Services Hours
- 8:00 am - 5:00 pm, Mon.-Thurs.
- 8:00 am - 6:00 pm, Fri.
- 10:00 am - 1:00 pm, Sat.
For correspondence, written requests, and error resolution inquiries:
PO Box 872290
Vancouver, WA 98687-2290
We care about your banking experience
Please complete the form so we can get started on your request/question. Or give us a call. Please note the hours that our phone lines are staffed.
Thank you for contacting us
We will respond back to you as quickly as we can, but no later than the next business day. If you need immediate assistance or need to share confidential information, please contact us during business hours at 800-822-2076.