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Security Center

ID Theft Awareness

man and woman looking at computerIdentity theft is a constant and growing trend in our digital banking world, and it affects millions of people each year. At Riverview Bank, we are always working to help protect you and your relationship with us as well as to inform and empower you with tools, practices, and information around how to avoid becoming a victim of identity theft.

Riverview has many systems and staff in place that are constantly monitoring for such activity and also are diligently working to stay ahead of the curve when it comes to new threats that may emerge. We offer an Identity Theft monitoring solution, and our trained and helpful branch staff are ready to assist you with any incident that may arise. We can walk you through the steps to take and help with preventing future damage caused in the event that you or someone you know may become a victim.

So you can be proactive and take steps to protect your personal information, here are some helpful tips and resources:

  • Make sure to protect your personal information. This includes your Social Security Number, your debit card PIN, banking account numbers, and even your login information for various websites and apps.
  • Change your passwords and ensure passwords are not intuitive.
  • Be wary of emails, phone calls, and text messages that may be phishing for your personal information. Don’t click on any links and don’t follow any instructions to log into any account via these requests and links.
  • Check your credit reports regularly. You are entitled to a free credit report every year at
  • Check your bank account statements OFTEN. This can help you identify suspicious transactions that you may not have made yourself.
  • Shred your financial documents and your debit/credit cards when disposing of them to ensure they can’t be retrieved by a bad actor once they’ve been discarded.
  • Look into Identity Theft Monitoring services that can proactively help guard you from becoming a victim.

Some helpful resources that we encourage you to review and keep handy at all times.

Report ID Theft:
FTC Consumer Advice: Identity Theft Awareness Week | Consumer Advice (
Steps to take for victims: Stolen Identity Help (
Riverview’s ID Theft Monitoring solution - ID TheftSmart | Riverview Bank

It's about you - and your security.

Phone Spoofing: Be aware of calls or text messages falsely appearing as Riverview Bank. If someone presents themselves to be a representative of the bank, be cautious. Do not share or confirm your personal info over the phone with someone you don't already know. If you are contacted and unsure of who you are communicating with, please hang up and contact Client Services at 800-822-2076 or contact your local branch.
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What’s a verification code and why would someone ask me for it?

When you log into your bank or credit card account, you might get a text message or email with a verification code. You then enter it at the login screen to confirm it’s really you. That’s a form of two-factor authentication that adds a layer of security to your account — and keeps would-be scammers and hackers out. At Riverview, we use One-Time-Passcode
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New tech support scammers want your life savings

As we continue our deep dive into imposter scams, we’re taking a look at a new twist on tech support scams. Ever deal with a tech support scam? A warning pops up on your computer. It says your computer has a virus and gives you a number to call for help. You often end up paying hundreds of dollars to a scammer who pretends to deal with the fake virus. Now scammers are upping the stakes — instead of hundreds of dollars, people are unknowingly handing over tens or even hundreds of thousands of dollars to tech support scammers. 

Banking With Third-Party Apps

The FDIC Consumer News recently highlighted that the most straightforward method for consumers to ensure the safety of their funds is still to establish accounts with insured banking institutions. Nevertheless, there is a growing trend of consumers opting to initiate accounts via nonbank entities, which claim to place the consumers’ funds into FDIC-insured banks, according to the agency.

Read the article at

Bauer financial award

5-Star Rated

Bauer Financial is completely independent. It does not get paid (nor has it ever) to rate any institution, nor can any institution avoid its rating. Bauer does sell products to institutions and encourages them to share news of their 5-Star or 4-Star rating, but they must earn it first.

Bauer uses the same strict barometer to rate all banks and all credit unions and makes those ratings available to all people—for free—on its web site. Bauer has nothing to hide.

Since 1983, this practice, along with an excellent track record, has earned the respect of regulators, bankers and consumers across the country. We have been analyzing and reporting on the industry since 1983. Nobody knows this business better, nor is better respected.

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Do you use payment apps like Venmo, CashApp, or Zelle?

Ever send money through an app like Venmo, CashApp, or Zelle? They make it easy to send money fast to friends or family. But what happens when it’s a scammer on the other end?

Read more at FTC.GOV
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The best way to protect your information from scammers? Recognize a phishing scam.

Scammers know how valuable your personal and financial information is — and they’ll do or say almost anything to get it. What can you do to keep it safe?

Read more at FTC.GOV

Security Tips and Fraud Prevention