Digital Issuance
Waiting for a new card? Keep spending with digital access
Life doesn’t slow down when your debit card needs replacing. With digital card issuance from Riverview Bank, you can get access to a new digital personal debit card immediately after reporting your card as compromised through the Riverview Digital Banking app.
There’s no need to wait for your replacement physical card to arrive in the mail. Your digital card gives you another convenient way to pay, whether you’re at home, running errands, or traveling.
Your card, ready when you need it
When you report your personal debit card as compromised, Digital Card Issuance provides immediate access to a new digital card through the Riverview Digital Banking app. Your digital card has its own card number, expiration date, and security code, separate from your physical debit card, but accessing your same account.
Digital Card Issuance is a convenient option when you:
- Need access to your card while waiting for a replacement physical card
- Are traveling or unable to visit a Riverview Bank financial center
- Want to make purchases using your phone and digital wallet
Digital card vs digital wallet – what’s the difference?
Digital card issuance and digital wallet are two different features that work together to make accessing and using your card easier.
Digital card issuance provides a new digital card with its own card number, expiration date, and security code when your personal debit card is reported as compromised.
Digital wallet lets you securely add your physical or digital card to a compatible wallet on your phone, such as Apple Wallet or Google Wallet, for convenient contactless payments.
A few things to know
- Digital cards are available for personal debit cards only. Business debit cards are not eligible.
- Your digital card has a different card number from your physical debit card.
- Digital cards can be used for online purchases and in-store purchases where digital wallet or Tap & Pay payments are accepted.
- Card controls, alerts, and spending preferences do not automatically transfer from your compromised card to your new digital card or replacement physical card. Be sure to review and set up your preferences for each card separately.
- A replacement physical debit card is not automatically mailed if your digital card is compromised, only when your physical card is reported compromised.
How it works
1. Report your card as compromised
Use the Riverview Digital Banking app to report your personal debit card as compromised
2. Access your digital card
Your new digital card is available immediately after reporting your card as compromised in the app
3. Add it to your digital wallet
Add your digital card to an eligible digital wallet and use it to make purchases wherever digital wallet or Tap & Pay payments are accepted
Skip the wait and keep moving
Digital card issuance gives you another way to access your personal debit card when you need it most.
Questions? Contact Client Services at 800-822-2076 or visit a financial center.